Shipping policy

At The Nordik OutPost, we ship domestically in the USA and international with USPS and DHL.

For each order please allow 2-5 days for production as each item is made on demand (Custom Items may take up to an addition 2 days) as customers order them individually.

This policy outlines our shipping procedures, costs, and delivery timelines.

1. Order Processing:

  • Processing Time:

    • Orders are typically processed within 2-5 business days.

    • Please note that processing times may vary during peak seasons or due to product availability.  

    • Orders placed on weekends or holidays will be processed on the next business day.

  • Order Confirmation:

    • You will receive an order confirmation email immediately after placing your order.  

    • A shipping confirmation email with tracking information will be sent once your order has been shipped.  

2. Shipping Methods and Costs:

  • Shipping Carriers:

    • We partner with reputable carriers such as USPS and DHL, to ensure reliable delivery.

  • Shipping Options and Costs:

    • Shipping costs are calculated based on the weight, dimensions, and destination of your order.

    • We offer the following shipping options:

    • USA:

      • Economy Shipping: 4-8 Business Days

      • Standard Shipping: 2-5 Business Days  

      • Express (Available on some variants) Shipping: 2-3 Business Days

    • International:

          • Canada:

          • Standard Shipping: 10-30 Business Days

    • Australia and New Zealand:

          • Standard Shipping: 10-30 Business Days

    • Rest of the World: Standard Shipping: 10-30 Business Days

* Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.

3. Delivery Times:

  • Estimated Delivery:

    • Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.  

    • Please refer to the tracking information provided in your shipping confirmation email for the most up-to-date delivery status.

  • Delivery Delays:

    • In the event of a significant delivery delay, we will make every effort to notify you promptly.

4. Tracking Your Order:

  • Tracking Information:

    • You can track your order using the tracking number provided in your shipping confirmation email.

    • Tracking information may take up to 24 hours to become available.  

5. Shipping Restrictions:

  • P.O. Boxes and APO/FPO Addresses:

    • Specify whether you ship to P.O. boxes and APO/FPO addresses. If so, provide any specific instructions or limitations.

  • Shipping Restrictions:

    • Certain items may be subject to shipping restrictions due to size, weight, or hazardous materials regulations. Any restrictions will be noted in the product description.

6. Damaged or Lost Shipments:

  • Damaged Shipments:

    • If your order arrives damaged, please contact us immediately with photos of the damaged packaging and items.

    • We will work with the carrier to file a claim and arrange for a replacement or refund.

  • Lost Shipments:

    • If your tracking information indicates that your order has been lost in transit, please contact us.

    • We will work with the carrier to locate your package or arrange for a replacement.

7. Contact Information:

  • For any shipping-related inquiries, please contact our customer service team at:

    • nordicwatchman@gmail.com

8. Policy Updates:

  • This shipping policy is subject to change without notice. Any updates will be posted on our website.

By placing an order with The Nordik OutPost, you agree to the terms of this shipping policy.